Shipping Policy Highlight-
- Cash on delivery is not available. Customers can make payments via debit/credit cards, net banking, upi, and digital wallets.
- Delivery charges depend on the location and weight of the order. Customers can check the shipping cost at the checkout page before placing the order.
- Printing and processing orders take 1-3 business days before they are shipped out.
- Delivery time for orders within delhi is 2-4 business days.
- Delivery time for orders outside delhi and in other states is 3-10 business day
Printster’s shipping policy may vary depending on the product being ordered and the shipping destination. Here are some general guidelines
If there is any conflict between this Delivery Policy and the Online Terms and Conditions, the Online Terms and Conditions will prevail and will apply in respect of all products sold through Printster.in Website
- Shipping Methods: Printster typically uses third-party shipping carriers to deliver products to customers. The available shipping methods may vary depending on the shipping destination and the size and weight of the product being shipped
- Shipping Time: The estimated shipping time for each product will be provided at the time of checkout and may vary based on the shipping method selected and the shipping destination. Please note that the estimated shipping time is not a guarantee and may be impacted by factors outside of Printster’s control, such as weather or carrier delays
- Shipping Cost: The shipping cost for each product will be provided at the time of checkout and may vary based on the shipping method selected and the shipping destination
- Delivery: Printster is not responsible for any delays, damages, or losses incurred during shipping. Once the product has been shipped, it is the responsibility of the shipping carrier to deliver the product to the correct destination
- Damaged Product being received: If the product received has the exterior box/cover tampered with, DO NOT ACCEPT IT. Instead, snap a picture and share it with us while rejecting it, which may help us place a fresh order before the damaged one is returned to us for inquiry. If the product is received in fine condition but the inside product is damaged, we will assist you in managing it; however, if the opening video is available, we will assist you in sending the replacement order without question.
- Shipping Address: It is the customer’s responsibility to provide an accurate and complete shipping address at the time of checkout. Printster is not responsible for any delays or additional shipping charges incurred due to an incorrect or incomplete shipping address
- What if the status says delivered but the product hasn’t arrived?
If the status of your order says “delivered” but you have not received the product, there are a few things you can do:
- check the delivery address: verify that the delivery address provided during the order placement is correct and complete.
- Check with reception/security/neighbours: sometimes, the delivery person may have left the package with a reception/security/neighbours or a receptionist. Check with them if they have received the package on your behalf.
- Contact us: if the package has still not been located, contact us and inform them about the issue. we can assist you in determining who has collected the goods by requesting Proof of Delivery (POD) or Delivery Receipt Sip (DRS Copy) from the Courier Company. It will take 4-5 business days for the courier company to respond with the POD or DRS; once received, we will share the same with you via the message section (on the Jobs page); please allow us additional time to handle this
It’s important to act quickly if you suspect that your package has been lost or stolen. Contacting the carrier and the seller as soon as possible can help you resolve the issue and receive your product.